Employees, Your Business’ First Line of Cyber Defense
Everyday we hear of a new scam, cyber security threat or instance of fraud and cyber crime. With all the cyber threats and scams out there, it’s easy to feel helpless in this world of cyber security issues. Especially since all the IT and cyber security experts agree that there is no fool proof, 100% guaranteed way to protect yourself from cyber threats and criminals. If it’s difficult for individuals to protect themselves, it’s even more difficult for businesses.
Cyber Threats To Businesses
Businesses have more identity information than an individual. If the business does transactions they have credit and debit card info, account information for businesses they work and do business with, their employees personal and tax information; all the information cyber criminals are after. Cyber security services protect your business with technology, but to protect against cyber crime you need to look at the human element.
Best Internet & Cyber Practices For Employees
Having a clear cut policy on internet activity, including personal email and social media use, is extremely important for businesses. Let’s walk through some ways to establish good practices and policies to ensure your employees know how to protect your business.
- Clear Responsibilities & Duties – Some of the most successful scams and crimes that are committed begin with and email or phone call. The scammer impersonates a company higher up, say a CEO or CFO, and asks for information from a department member that has access to sensitive company information. They may contact: HR to request employee files or tax information; Accounting for account information or financial reports; IT for security login information. It’s critical that your employees know company policy for requests for information. Also, make sure you foster a work environment that encourages employees to question and double check such requests.
- Clean Desk, Clean Work – We’re taught from the moment we begin school as a child to keep your workspace clean and double check your work. As we get older and enter the workforce it’s amazing how we can forget! IT experts say that human error is one of the top ways that systems are compromised and data loss occurs! Keeping desks and workspaces clear and clean means; important files aren’t left in plain sight where unauthorized personnel can view them, written usernames and passwords don’t get left out, it’s easy to spot if an unauthorized person has been snooping. Double checking work means; correct email recipients, policy adherence and proper handling of data and files.
- Working Around Non-Company Personnel – More and more people are working from home on a full or part time basis. Employees and employers alike are seeing positive benefits from allowing employees to work from home or away from the office. Even for trusted employees, the fact remains, important company information is being accessed away from the office. Make sure your employees follow best practices to avoid Shoulder Snoopers (public areas are prone to eavesdroppers) and while using public networks.
- Knowing Your IT Department – IT Department employees typically have access to all areas of a business. For larger companies, employees working in different departments often don’t know who is in IT or not. Make sure each department knows their IT Support Professional, scammers will often use the technique of calling or emailing employees claiming to be from IT in an effort to get information from the employee.
Let Pros 4 Technology Help Your Business
You love your business. We know that with all you have going on in a day, thinking about and developing cyber security policies and procedures can be put on the back burner. Contact us today to discuss your cyber security needs and protecting your business from cyber crimes.