Non-Profit IT Services
Affordable IT support that protects donor trust and frees your team to focus on impact.
Non-Profit IT Support That Keeps You Going — For Good
Mission-driven work is worth it, but nobody said it’s easy. You operate under constant resource constraints, wear multiple hats, and oftentimes, your technology only gets attention when something goes wrong.
You didn’t get into your line of work to be dealing with slow systems, downtime, and the cybersecurity threats looming in the background. The good news? There’s a way to ditch IT frustration and get back to mission-critical work.
Support That Aligns With Your Mission
Affordable IT Partnerships
Quality IT support can be a lot more affordable than you think. There are tons of nonprofit discounts available from Google, Microsoft, and others, and we can help you find every single one. And trust us: we’ve worked with dozens of nonprofits and have figured out how to tailor our budgets so they fit in yours while providing everything you need and nothing you don’t.
Donor-Trusted Cybersecurity
The last thing you want your donors to worry about is whether their contribution will make their information vulnerable to attack from cybersecurity threats. We provide support for PCI/DSS compliance, phishing awareness for staff and volunteers, and proactive oversight to make sure each donor’s data is airtight.
Cloud-Based Collaboration
Mission-driven teams run on collaboration and, more than ever, that collaboration is happening online. We provide setup and support for tools like Microsoft 365, Google Workspace, Teams, Zoom, document sharing, cloud-based calendars, and more so that your team of staff and volunteers can stay connected from anywhere.
Personable Helpdesk Support
We speak IT, but we know you don’t. If you need real-time support, our helpdesk will skip the jargon and walk you step-by-step to put a stop to your tech issues so you can restart your mission-critical work. And if it needs onsite support, we make sure all our clients are only a 2-hour drive away so you can get back up without a dragging downtime.
We Understand Non-Profit Rhythms
Grant Cycles
Your purchases can’t just happen at any time. Any tech upgrades, purchases, or renewals need to fit the grant disbursements.
Volunteer Staff
Volunteers are the heartbeat of your mission, but they also can turnover at a pretty high rate and join your work with limited tech skills. You need training materials and quick-start guides for volunteers of all tech smarts, and user-friendly systems that minimize onboarding friction even for the least tech-native volunteer.
Community Pressure
Your mission might see spikes in online donations or website traffic during high-profile campaigns. You need peace of mind knowing that you’ll have uptime — or at worst, fast recovery — during critical moments in your fiscal year to preserve your reputation with donors, board members, and the general public.
Less dread. More mission.
Wouldn’t it be something if it only took one hand to count how many times you think of your IT systems any given month? It’s not only possible. We believe it’s the standard you should expect out of your managed IT support provider. We’d love to show you how.