Effective IT Support for City and County Governments

Are you frustrated by computer downtime, endless computer repair bills, and a lack of responsiveness from your current computer support provider?

Let us show you how our expertise in local government computer systems can all but eliminate IT problems and keep your municipal computer network up and running efficiently. We specialize in Managed IT Services, taking a proactive approach instead of waiting until something breaks. Your computer network is monitored 24 hours a day, including servers, system components, and workstations, to make sure that everything is working when you need it. If we find a problem, we correct the issue before it breaks. By doing so, we prevent nearly all crashes and costly downtime – keeping your government running smoothly, every day.

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Top Reasons to Choose Pros 4 Technology for Your Municipal IT Support Company

We specialize in providing IT support for municipalities.

That means we understand the special needs of Municipalities including Police Departments, Wastewater Treatment Plants, Recreation Centers, Public Works, and Fire Departments. We work regularly with vendors such as Workhorse, Civic Systems, SCADA, SENSUS, WatchGuard, GIS Mapping, and Tax Software, so we can support your systems efficiently and cost-effectively.

We are big enough to handle large multi-location clients, and small enough to still provide you the individual attention you deserve.

Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help.

We GUARANTEE a return call within 30 minutes of first creating a ticket and a 2-hour response time to network emergencies.

When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. We also offer remote monitoring 24 hours a day, 7 days a week to prevent problems before they interfere with your business.

Our technicians are seasoned, qualified professionals with years of real world experience.

Our staff does ongoing training to ensure we are up-to-date on the latest technologies and solutions.  We have years of field experience to fall back on, so we never have to learn on your dime.

We GUARANTEE to provide you with the most cost-effective solution.

As a business owner, myself, I understand the importance of keeping overhead costs to a minimum. That’s why we require that our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.

We understand municipal budgets.

When we quote a project that is what is billed.  Our managed service agreements are tailored to your needs to avoid costly overage bills every month.  When it comes to planning and budgets we will be there to help make sure software and hardware stay updated while helping you plan the budget.

We emphasize cyber-security training.

Our training program provides engaged security training to your employees. Training leads to reduced IT expense and less employee downtime.  With 95% of breaches caused by human error, this training is invaluable.

Are you ready for proactive IT support services?

We begin every new client relationship with a No-Cost, No-Obligation Network Audit. We perform a comprehensive audit of your entire computer network to look for network design issues, potential problems, network security issues and other hidden problems that affect computer performance and put your data at risk.

Joel Fleischman CEO of Drexel Building Supply with Locations in Brookfield, Campbellsport, Berlin, Sheboygan Falls, Wrightstown, and Kiel, Wisconsin

“We appreciate the proactive approach to managing our computer systems, allowing us to focus on our business rather than IT problems.” -Kathleen Eickhoff, Executive Director, Elkhart Lake Tourism

Joel Fleischman CEO of Drexel Building Supply with Locations in Brookfield, Campbellsport, Berlin, Sheboygan Falls, Wrightstown, and Kiel, Wisconsin

“We found them to be knowledgeable, responsive and easy to work with.” -Randy Jaeckels, General Manager, New Holstein Utilities

Jo Ann Lesser Clerk/Treasurer Village of Howards Grove Wisconsin

“From the conversion to our everyday support, the relationship and professionalism from the team at Pros 4 Technology has been astounding. -Jo Ann Lesser, Clerk/Treasurer, Village of Howard’s Grove