Effective IT Support for City and County Governments

Are you frustrated by computer downtime, endless computer repair bills, and a lack of responsiveness from your current computer support provider?

Let us show you how our expertise in local government computer systems can all but eliminate IT problems and keep your municipal computer network up and running efficiently. We specialize in Managed IT Services, taking a proactive approach instead of waiting until something breaks. Your computer network is monitored 24 hours a day, including servers, system components, and workstations, to make sure that everything is working when you need it. If we find a problem, we correct the issue before it breaks. By doing so, we prevent nearly all crashes and costly downtime – keeping your government running smoothly, every day.

Top Reasons to Choose Pros 4 Technology for Your Municipal IT Support Company

We specialize in providing IT support for municipalities.
That means we understand the special needs of Municipalities including Police Departments, Wastewater Treatment Plants, Recreation Centers, Public Works, and Fire Departments. We work regularly with vendors such as Workhorse, Civic Systems, SCADA, SENSUS, WatchGuard, GIS Mapping, and Tax Software, so we can support your systems efficiently and cost-effectively.

We provide fast response times to help desk tickets and to network emergencies.
When your computer network goes down in the middle of a busy work day, you need it fixed immediately so your employees aren’t sitting around taking a $10,000 coffee break waiting for their computers to come back online. We also offer remote monitoring 24 hours a day, 7 days a week to prevent problems before they interfere with your business.

We GUARANTEE to provide you with the most cost-effective solution.
As a business owner, myself, I understand the importance of keeping overhead costs to a minimum. That’s why we require that our technicians are trained to find the least expensive solution to your problem without sacrificing quality. We never charge clients for expensive upgrades, hardware, and solutions that aren’t 100% necessary.

We emphasize cyber-security training.
Our training program provides engaged security training to your employees. Training leads to reduced IT expense and less employee downtime. With 95% of breaches caused by human error, this training is invaluable.

We are big enough to handle large multi-location clients, and small enough to still provide you the individual attention you deserve.
Whether it’s building a new network from the ground up or helping you figure out why you’re getting an error message when you open a document, you can count on us to help.

Our technicians are seasoned, qualified professionals with years of real world experience.
Our staff does ongoing training to ensure we are up-to-date on the latest technologies and solutions. We have years of field experience to fall back on, so we never have to learn on your dime.

We understand municipal budgets.
When we quote a project that is what is billed. Our managed service agreements are tailored to your needs to avoid costly overage bills every month. When it comes to planning and budgets we will be there to help make sure software and hardware stay updated while helping you plan the budget.

Are you ready for proactive IT support services?

We begin every new client relationship with a No-Cost, No-Obligation Network Audit. We perform a comprehensive audit of your entire computer network to look for network design issues, potential problems, network security issues and other hidden problems that affect computer performance and put your data at risk.

Contact us today to schedule yours!

We found them to be knowledgeable, responsive and easy to work with.

In 2017, New Holstein Utilities (NHU) began a search for an IT vendor who could provide managed IT services for our utility. Pros 4 Technology was invited to meet with us to discuss their services. Shortly after the meeting they conducted a free, comprehensive network analysis and then were invited to provide a proposal for services. While we have only been a business partner with Pros 4 Technology for a short time, NHU has found them to be knowledgeable, responsive and easy to work with. We anticipate having a strong business relationship with Pros 4 Technology.

Randy Jaeckels General Manager, New Holstein Utilities

The life of our hardware has no doubt been extended because of the maintenance provided by Pros 4 Technology.

Pros 4 Technology have been serving all our information technology needs for over 6 years. We run a 26,000-square foot Community Center and have multiple computers/servers including a public computer lab. We have several partners in the building with various filter needs as well, and Pros 4 Technology can accommodate almost any request…. There have been several “issues” that would most certainly have been crises if it had not been for the quick response of the Pros 4 Technology team. To keep your business technology running efficiently, economically and securely I would highly recommend Pros 4 Technology.

Kelly Valentino Parks & Recreation Director, Village of Jackson
Jackson, Wisconsin

Quite simply, Pros 4 Technology allows the Town of Jackson to have a high level of computer productivity and security without the cost of an IT department.

Julia Oliver Clerk, Town of Jackson
Washington County, Wisconsin

We have been very satisfied with the Pros 4 Technology response to any of our issues that have come up.

In 2013 Pros 4 Technology, Inc. installed new workstations in all of our offices and the systems have been operating above my expectations ever since.

John Skodinski Fire Chief, Village of Jackson Fire Department
Jackson, Wisconsin

The Pros 4 staff assisted us with a new server project, numerous site improvements, and handles our regular monthly maintenance.

The Pros 4 staff is friendly, knowledgeable and professional. The thing I appreciate most about Pros 4 Technology is when we have a problem, they are very responsive and generally have the problem solved within an hour.

Chief Ryan Vossekuil Jackson Police Department
Jackson, WI

They are integral to ensuring the City of Kiel is a modern city government, so we can better serve our residents in a secure and efficient manner.

Securing, updating and centralizing our IT infrastructure was a priority and we didn’t know where to start. I was recommended Pros 4 Technology by a friend, and they handled the process from start to finish. In a little over a year, they updated our servers, centralized our IT infrastructure, secured our workstations, installed WiFi, installed a VoIP phone system, and there are more projects to come.

Jamie J. Aulik City Administrator
City of Kiel

We appreciate the proactive approach to managing our computer systems, allowing us to focus on our business rather than IT problems.

Pros 4 Technology has been a great technology partner for our organization. After an initial analysis of our systems they provided us with options of how to best utilize their services.

Kathleen Eickhoff Executive Director, Elkhart Lake Tourism
Elkhart Lake, Wisconsin

With Pros 4 Technology we get on-site monthly visits so that we have the face to face contact, and get to know who we are working with on the other end of the line…

Working with the group at Pros 4 Technology has been great. From the conversion to our everyday support the relationship and professionalism from the team at Pros 4 Technology has been astounding. They recommended Windows 360 and I was apprehensive at first, but with their support and especially their patience, it has been a good move for our organization.

When calling in to the support line or emailing them, the response time is quick and the correction is immediate. I really appreciate the fact that they can remote in at any time, on any machine that we have especially when we purchased a new printer, they were able to set it up on the network and help us set up each work station with access, all done remotely….. I definitely recommend Pros 4 Technology.

Jo Ann Lesser Clerk/Treasurer, Village of Howards Grove
Howards Grove, Wisconsin

We are happy to join the growing list of satisfied clients!

We have been very pleased with the service and support received from the Pros 4 Technology team, exactly what we expected!

Shirl Breunig Executive Director of the Sheboygan Falls Chamber-Main Street
Sheboygan Falls, Wisconsin

Pros 4 Technology has come to our aid several times and are extremely professional and reliable.

We have had wonderful experiences with Pros 4 Technology. [They] are definitely our go-to firm for all computer help…. We would highly recommend working with them for any of your computer needs.

Mary Hauser Executive Director, Plymouth Chamber of Commerce
Plymouth, Wisconsin

When dealing with Pros 4 Technology I felt that it was all about ME!

No matter what question I asked, trust me there were a lot, they answered them all with professionalism and was able to communicate at my level. The installation of equipment was well executed, they went above and beyond what one would expect. My experience was awesome and still have their continued support and expertise which brings a level of comfort in this technology world.

Traci Hermann Clerk Treasurer of Town of Mosel

We cannot say enough positive things about the level of professionalism and helpfulness from the team at Pros4Technology

Especially with the way the past year has gone and the need to transition to a heavy virtual platform, we were so thankful to have Pros on our team, ensuring we were set up appropriately to deliver the best virtual experiences for our members and helping us make informed decisions and updates to be current with the times.

Deidre Martinez Executive Director of the Sheboygan County Chamber

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